Say Hello To Your AI 'Engineer'

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PUBLISHED IN Forbes – Written by John McKenna By John McKenna Artificial Intelligence tends to grab the headlines when it promises dramatic leaps in consumer product capability . Mitsubishi Heavy Industries AI could soon be used in various roles in power stations around the world.   The driverless car has captured the popular imagination. Ever-smarter phones and online home appliances also … Read More

Only 8% of retailers have 'mastered' omnichannel

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PUBLISHED IN RETAIL DIVE – AUTHOR Dan O’Shea. Dive Brief: More than 90% of retailers and brands have an omnichannel strategy or plan to invest in one soon, but very few of them appear to be confident that they have mastered omnichannel or have the right strategy in place, according to a report from Brightpearl, a provider of retail management systems … Read More

NRF 2018 – Tech in Physical Retail Stores Must Scale to Succeed

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Published in BizTech by Phil Goldstein. In 2017, store closing announcements more than tripled to about 7,000 — a new record — according to Fung Global Retail and Technology, a retail think tank. Physical retail stores are dead, right? Not so fast, say retail tech experts. Physical retail stores are open to innovation and to enhancing the customer experience, they … Read More

Walnut Creek will get brick-and-mortar Amazon store

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Walnut Creek will soon get a brick-and-mortar Amazon store downtown, the online retailer confirmed this week, saying it will open a location in the city’s posh Broadway Plaza area. It will be the permanent store for Amazon in the Bay Area, though the company has previously had several “pop up” shops in San Francisco. The company also has a sleek, … Read More

What If Retail Traffic Declines Last Forever?

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The results keep pouring in and they don’t bode well for brick & mortar retail. Across just about every sector and virtually every time period, traffic to physical stores continues to decline. Of course, for the most part, we aren’t buying less, we are shopping differently. The obvious dominant trend is the explosion of e-commerce, and the one player accounting … Read More